Payment and Refund Policy

1. All additional services are charged. Charges are defined in Propasal at the time of purchase.
2. All the payments are to be done by NEFT or RTGS Pay Order in the name of "{1cCompany}", payable at Udaipur, Rajasthan.
3. Renewal charges will increase by 10% every three years from installation.
4. The {2cCompany} company can change the billing name and PAN number after informing the party concerned.
5. The software provided is for lifetime, but the RSU (Regular Support and Update) should be paid in advance to the company for the next 12 months.
6. All support for the software will be provided online (via remote software) or by telephonic conversation.
7. Database safety is the responsibility of the party concerned. (Therefore, a weekly or timely backup is to be done regularly.)
8. SMS, Voice SMS, and APP notifications will always be extra from the product price.
9. * The refund policy will be applicable; see details on the next page.
10. This licence agreement will be valid once both parties have properly sealed and signed.

Refund Policy

1. The paid amount will not be adjusted against any other services provided by the company.
2. If the product deal amount is paid in EMI or partially, then the amount will not be refundable.
3. The amount will be returned in the same manner as deposited.
4. If you are not satisfied with our products, then refund 50% of the amount only within 0-7 days of use, 25% of the amount only after 7-15 days of use, and 15% of the amount only after 15-21 days of use as of the date of registration.